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 No matter how hard a business works to avoid them, disasters can happen. When it comes to managing them, some businesses may simply bury their heads in the sand and hope that nothing bad will happen. However, it is crucial that businesses are able to steer themselves through a crisis and be able to come out on top. Here's a brief guide on how to to this: Look and listen Regularly reviewing your business's environment and listening to what employees, customers and clients say about the business will help keep owners in the loop regarding their business's internal and external systems. This can help identify and solve problems or consequences before they intensify. Create an action plan Preparation alone does not guarantee crisis prevention. Creating a crisis action plan can help address possible crisis scenarios, how situations might evolve and identify a business's response options. Choose a crisis management team Businesses can address problems early if they have a te