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  It is important for business owners to be consistent when chasing debtors in order to recover debts in a timely manner while maintaining good customer relationships at the same time. Business owners should consider alternative ways to collecting debt before considering legal action. Taking legal action can be very expensive and should be considered as a last resort. When someone owes a business money, some options an owner has are to use a debt collector, engage in mediation or take steps to collect an outstanding debt in the event of a debtor bankruptcy. Debt collector Employing the services of a debt collector to contact a debtor about an outstanding payment can end payment delays since debtors often wish to avoid having their credit rating downgraded. Debt collectors must follow a code of conduct that provides a complaint resolution system and ensures debtors do not feel unfairly harassed by the debt collector. Mediation Business owners should consider using mediation as an altern